SHOP POLICIES

- PRE ORDERS -

The turn around rate for production is about 2-7 months. Pin updates will be on @hzcreationsz and "Updates" highlight. I check with manufacturers weekly and always update you guys with information!

For in hand pins with pre-orders, shipment waits. Place separate orders if you don't want to wait. Turnaround for in hand orders 2-7 business days.

 

TRADING/SELLING:

I’m not to hard when it comes to selling or trading my pins but please wait at least a month before you trade/sell. Do not sell my P4P designs more than what they cost you!

 

Address changes anytime! If you see that a pin is on the way to me let me know ASAP on address changes!

 

GRADING POLICY!

 

- GRADING POLICY -

STANDARD/MIXED/PRESALE GRADE:

A/B grade pins for standard/mixed/presale. Typically for pre-orders. Most presale pins are A grade, best B grades sent if there are a lot of flaws in the batch. Sent in order of purchase.

 

P4P:

P4P are mixed grade as they are pay for production pins.

 

A GRADE:

A grades are the top of the batch. Minor flaws may exist, noticeable only on close inspection. At arm's length, flaws are not noticeable.

 

B GRADE:

B Grade pins have noticeable flaws upon close inspection, like pin pricks or enamel bubbles. Imperfections include under-filled enamel, plating flaws, and dust specs. These flaws aren't visible at arm's length.

 

C GRADE:

Pins with significant flaws, noticeable from a distance. Flaws include large underfilled areas, enamel chips, miscolored enamel, and defects. Design remains unaffected by flaws.

 

For customers outside the country: If shipping isn't available at checkout, contact me for assistance as I will be able to add it. Any duties or taxes are your responsibility. Provide accurate information to prevent return of packages. Custom forms will not contain false information.

 

I am not liable for lost or stolen mail. After package drop-off, its handling is beyond my control. Contact your local post office for any USPS-related issues.